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A Quick Look At Our Offerings

We are a leading provider of CRM software & services in Asia-Pacific.

We have 9 compelling products and services to choose from. We got you covered.

 

CRM Software - Help Desk

Log and track every customer enquiry! A dream tool for call centres that is user-friendly, practical and delivers maximum operational efficiency. Powerful cloud-based solution fully powered by Oracle.

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CRM Software - Outbound

Dial into profits with our powerful outbound call management solution. Executes over 30 different outbound tasks. Your telemarketers will love this! Powerful cloud-based solution fully powered by Oracle.

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CRM Software - Sales

Follow the money with our cutting-edge sales solution! Manage your customers, leads, opportunities, appointments, tasks and sales support requests. Powerful cloud-based solution fully powered by Oracle. Web and mobile app versions available.

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CRM Software - Loyalty Manager

The purpose of business is to ultimately create and keep a customer! Our loyalty solution helps you to do just that. Fantastic set of tools and features that can support various types of loyalty programs. Powerful cloud-based solution fully powered by Oracle.

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CRM Software - Campaign Manager

A dream tool for marketers. Manage multi-channel campaigns via sms, e-mail, push notifications, social media, telemarketing, sales and direct mail at the click of a few buttons. One central platform to manage over 50 marketing tasks! Powerful cloud-based solution fully powered by Oracle.

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CRM Software - Mobile Apps

Customers have not changed. How we reach them has. Use our killer loyalty apps to deepen your engagement with your customers and build loyalty!

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Loyalty Management Services

Loyalty is one of our core offerings. We offer exciting card-based and cardless loyalty solutions that are guaranteed to move the needle on your customer loyalty.

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Telemarketing Services

We have a 100-seater state-of-the-art call centre located in Kuala Lumpur, Malaysia and offer both inbound and outbound telemarketing services. We have a proven track record in exceeding KPIs for Clients across Asia-Pacific!

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Data & Analytic Services

Data has been at the heart of everything we do. We have solved countless data problems for Clients across the region using our very powerful STARDriver®CRM engine!

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whatwedo

CLIENT TESTIMONIALS

Star Solutions have been providing out of hours support to our company for six years now. They proactively assess the service based on agreed KPI’s and would raise process improvements to better serve the customers and improve our business relations. The dedicated team have always been supportive and flexible to carry on tasks even at short notice. They can deliver our requirement and meet expectations without a fault. To date, we have not received any complaints from our customers and even stakeholders are happy with the partnership.

— Jackie B. Famorca
Service Delivery Manager East, Shell

Microsoft likes working with Star Solutions because of the strategic aspect they bring to a project. They have a rare combination of marketing and technology skills that allows them to deliver a unique proposition in terms of strategy, execution and measurement.

— Alex Solomon
Marketing Communications Manager, Microsoft Malaysia

Star Solutions brings to the table a unique blend of skills that cuts across strategy, technology and analytics. Plus the fact that they are fast on turnarounds and are always proactive in their client engagements makes a huge difference.

— Puan Zuraidah Mohd Said
General Manager, Business Sales, Telekom Malaysia Berhad

Star Solutions is like a mini Accenture! A small but highly effective army of people, skills and technology!

— Puan Zainab Mansor
Assistant General Manager, Telekom Malaysia Berhad

I had the pleasure of working with Star Solutions on a number of assignments when I was the Head of Retail Financial services at CIMB bank. I was always very impressed with the teams that Star Solutions put on the projects, and most importantly Star Solutions is very focused on delivering tangible results which can be benchmarked against our efforts prior to us engaging them. If you are interested in improving your results in areas such as cross selling, customer acquisition, and customer retention I would definitely recommend that you talk with them.

— Peter England
Chief Executive Officer, Rakbank, UAE

In the areas of database, campaign management and CRM software, Star Solutions offers greater value for money than most technology companies and marketing agencies. Technology companies most of the time lack consultancy and business expertise and that is what Star Solutions brings to the table.

— Daniel Heynderickx
Senior Consultant, Maybank
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We Deliver Results

We are a leading full service marketing agency specializing in CRM software and services.
We have a compelling suite of products and services to choose from.  Call us today to see how we can help you.

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