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Welcome to Star Solutions Sdn Bhd

We are a leading provider of CRM software & services in Asia-Pacific. We have a 17-year proven track record in delivering world-class CRM software and services.

We have 10 compelling products and services to choose from. Giving you all the ammunition you need to create superior customer engagement. We got you covered!

  1. CRM Software - Help Desk
  2. CRM Software - Sales
  3. CRM Software - Outbound
  4. CRM Software - Loyalty Manager
  5. CRM Software - Campaign Manager
  6. CRM Software - Mobile Apps
  7. Loyalty Management Services
  8. Telemarketing Services
  9. Data & Analytic Services
  10. Digital Marketing Services



Who We Are

We are a leading full service marketing agency with over 16 years of expertise in CRM software and services across the Asia-Pacific region. We have a proven track record in helping large global and local companies to acquire, retain, grow and win-back their customers.

Our team of 80 talented, passionate, results-oriented individuals from the 3 worlds of marketing, technology and data bring it all together quite magically! We deliver ‘world-class’ CRM software and services at a fair and reasonable price!

Our powerful hybrid combination of CRM software and services provides marketing teams with all the ammunition they need to engage with their customers efficiently and effectively.

Our Client portfolio includes Japan Tobacco International, Shell, Maxis, Juniper Networks, Astro, CIMB, Telekom Malaysia, Microsoft, Maybank, RHB, DHL, Kurnia Insurans, Fonterra, P&G, Ritz-Carlton, Pan-Pacific Hotels, Lexus, Palm, Philips, Adobe, Petronas, Malaysia Airlines and MASKargo.

We deliver results. That's mostly why. And plus 8 other reasons…

Amongst the many strengths that distinguish Star Solutions in the marketplace are the following:

Client Portfolio - We have an amazing portfolio of Clients who will vouch for our work!
Compelling Products & Services – We have a hugely compelling proposition in terms of our products and services because of our unique combination of marketing and technology skills!
Great Team – Our team members come from the 3 worlds of marketing, technology and data, thus, bringing together for our Clients a unique blend of cross-over skills under one roof!
Partnership - We take 'partnership' very seriously at Star Solutions and that means we take full ownership and care about delivering the end results.
Cost - We offer the best value for money!
KPI Focus - We like measurement and will work with you to maximize your marketing dollars !
Hands-On - We are not preachy consultants. We are hands-on and like to get our hands dirty in execution. We put our money where our mouth is!
Beaten the 'Big Boys' - We have won several tenders and beaten big players due to our domain knowledge and expertise in marketing and technology.

The firm was set up in August 1998 by Kareem Qureshi, a specialist with over 25 years of expertise in CRM strategy, software and database management. Born and brought up in the United Kingdom, Kareem spent much of his early career days working for UK’s largest banks and telcos. Some years and adventures later, Kareem arrived in Malaysia in 1998 for a 1-month consulting assignment and has not left since!

Kareem decided that Malaysia deserved a high-performance CRM capability at par with global players. So, he set up Star Solutions with a vision to providing companies in Asia with access to cutting-edge CRM tools and processes, world class marketing strategies, supported by an understanding of the intricacies of the local market.

In 2002, Kareem was joined in his quest to create value for Clients by his business partner, Sharada Balagopalan, a world-class marketing specialist from India with over 16 years of expertise in CRM. With her sound skills in marketing strategy and execution, she defined in practical, actionable terms what marketers needed and how Star Solutions could support Clients around the region.

Together, Kareem and Sharada’s unique combination of technology and marketing skills allowed them to create a hugely compelling proposition in terms of CRM software and services, giving Clients all the marketing ammunition they needed to engage with their customers efficiently and effectively.

STARDriver® CRM Engine, responsible for solving countless problems for Clients in the area of data management, multi-channel communications, tracking and reporting is just one of the many innovations from Kareem and Sharada.

This truly places Star Solutions in a unique position to offer marketing solutions with the benefit of pragmatism, unavailable in many software companies, advertising agencies, database management vendors and call centre service providers.

Star Solutions understand critical success factors that must be present, as well as specific, tangible advice for companies seeking to build robust "fact-based" marketing capabilities. Today, Star Solutions Sdn. Bhd. has evolved strongly and silently from providing quality database management services to the full spectrum of CRM software and services.

Our Skills

CRM Software 100%
Loyalty Management 100%
Data & Analytics 100%
Telemarketing 100%
Mobile & Email Services 100%
Call Centre Software 100%
Mobile Apps 100%

Meet Our Team

Our People Are Our Biggest Asset.

We are a practical, hands-on team. We are passionate about solving our Client's business problems. We love what we do and we do it well.

Our team comprises of 70 employees: 25 passionate, talented and results-oriented individuals from the 3 worlds of marketing, technology, data and 45 telemarketers. Meet some of the key members of our team…

Coming Soon




Contact Us

We Deliver Results

We are a leading full service marketing agency specializing in CRM software and services.
We have a compelling suite of products and services to choose from.  Call us today to see how we can help you.

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