Loyalty Management Services
Loyalty is one of our core offerings. We offer exciting card-based and cardless loyalty solutions that are guaranteed to move the needle on your customer loyalty.
We manage your loyalty program end-to-end, including and not limited to:
Development of loyalty strategy
- Understand your business objectives.
- Fact-based understanding of your target audience based on quantitative and qualitative findings.
- Develop your loyalty strategy and tactics.
- Develop ROI forecast and key metrics.
Set-up of STARDriver® Loyalty Manager
- Set-up of data interfaces with Client databases, POS terminals, website and mobile app for processing sales transactions and member rewards.
- Set-up loyalty tiers and business rules for earning and redeeming rewards.
- Set-up promotions module.
- Set-up redemption tracking.
- Set-up dashboard tracking.
Develop Mobile App/Website
- Configure our cutting-edge loyalty app solution to drive member enrolment, on-going engagement and results tracking.
Provision of project management services to:
- Track member enrolment.
- Ensure accuracy of points processing or other transactional criteria.
- Track member redemptions.
- Publish weekly content onto the mobile app and website.
- Drive member communications and call to action.
- Analyze and track member behavior.
- Manage 3rd parties.
- Provide program reporting and analysis.
