CRM Software - Loyalty Manager
The purpose of business is to ultimately create and keep a customer! Our loyalty solution helps you to do just that. Fantastic set of tools and features that can support various types of loyalty programs.
Powerful cloud-based solution fully powered by Oracle.
CRM Software - Loyalty Manager comes with 3 powerful modules to support marketers on running their loyalty programs, namely, loyalty manager, member portal and dashboard. Our solution is 80% out-of-the-box and requires only 20% configuration and customization, based on the specific needs of an organization.
Loyalty Manager
Key Features
- Set-up loyalty tiers.
- Set-up bonus tiers.
- Set-up promos and loyalty specials.
- Manage member enrolment.
- Manage points processing.
- Manage redemptions.
- Manage content for mobile app and website.
- Manage member communications using sms, e-mail, push notifications and telemarketing.
- Manage data interfaces for sales transaction files, POS, mobile app, end user portal etc.
Member Portal
Key Features
- Members can track their latest points.
- Members can view the various rewards.
- Members can track points/sales needed to reach next reward tier.
- Members can redeem their rewards.
- Personalized messaging for members based on behavioral triggers.
Dashboard
Key Features
- Access to a powerful dashboard with 6 standard reports.
- Interactive reports that can be downloaded to Excel, CSV, PDF etc.
- Drill down filters by date range, campaigns and customer segments.
